Frequently Asked Questions

Whether you’re wondering about safety, the pipeline route, use of your property after the pipeline is built, expectations before, during and after construction, or pipeline inspection and regulations, it’s all here.

Pipeline construction doesn’t happen every day in the Memphis and northwest Mississippi communities, and we understand that you may have questions. To help, we have compiled answers to some of the most frequently asked landowner questions to help you learn more about the Byhalia Connection project, the construction process and our commitment to you.

Can I still use my property after a pipeline is built?

Pipelines like the Byhalia Connection are typically buried underground and have limited surface impact. Once construction is complete, our teams will work with each landowner to restore the work area to as near to its original condition as possible. Once restoration is complete, many of our easements blend into the surrounding area – but for the pipeline markers installed for safety, you might not even notice that it’s there.

Farmers can still use the land to grow crops or pasture livestock, and our pipeline easements can usually also be used for a variety of recreational purposes. However, because we need to access our pipelines for occasional maintenance or in the rare event of a pipeline emergency, the easement must remain clear of trees, large shrubs and permanent structures.

Before digging or starting any new construction or gardening projects, please call 811, the national “call before you dig” number, so we, and other utilities in your area, can verify the location of pipelines and other buried infrastructure on your property.

How long will you be working on my property?

The length of time we are on each property largely depends on the amount of pipe we need to install. Our teams will work hard to complete construction and clean-up in a timely manner and in a way that limits potential disruptions. Throughout the process, we will be available to help you with issues that may come up. As we get closer to construction, we’ll be in touch with each landowner with more information on what to expect and when.

How deep will these pipelines be buried?

The top of our pipeline will be buried at least three feet below the surface. In many places the pipeline will be buried to a lower depth below the surface to further reduce the risk of potential third-party damage.

Will the pipeline on my property be safe?

Safety is our top priority and drives the decisions we make during planning, design, construction and operation of Byhalia Connection. From using new steel pipe, manufactured to our technical specifications and X-ray examinations of the pipe, to monitoring the system 24 hours a day, 7 days a week and regular aerial surveillance once in operation, we take great strides to construct and operate the pipeline in a safe and responsible manner for you, your family and your property. Learn more here about the safety measures we undertake.

Why do we need these pipelines?

Pipelines are one of the safest and most efficient ways to move oil to the areas where it is refined into everyday products we use and rely on. This particular pipeline will significantly enhance connectivity and flexibility of the nation’s energy infrastructure. Pipelines are an integral part of our economy and U.S. national energy security.


Please sign up for project update emails and visit our website regularly to get the most up-to-date information about Byhalia Connection. If you have questions or concerns, we want to hear from you! Please email or call us at 877-442-2448.


Contact Us